An Open Letter to the Members of CAPEX

I wrote the following this week to the members of the Capex organization.   Drama, Customer Retention and the Future of Capex I have been watching the emails that have been going back and forth the last few days. While there are many things I could say about the posts, I will choose to keepContinue reading “An Open Letter to the Members of CAPEX”

Service Book of Days 6/1/10

v Outside my window… (weather, what do you hear, what do you see?) is a beautiful night.  Clear skies and cool breezes. v my thoughts… are all of the stuff I need to do.  But not being overwhelmed but managing the process. v Today’s Quote: To be one’s self, and unafraid whether right or wrong,Continue reading “Service Book of Days 6/1/10”